Host

Description

Pay Range: $17.50 - $21.00 / hour

Are you looking for a rewarding job with opportunities for growth, competitive pay, flexible schedules, and a vibrant work environment?

Look no further than The Hamilton! As a cornerstone of DC's dining scene and home to Hamilton Live, one of the city's largest live music venues, we are proud to be part of Clyde’s Restaurant Group, which operates 13 premier concepts across the DMV area.

Located in downtown Washington, DC, near Metro Center and McPherson Square stations on the Red, Blue, Orange, and Silver lines, and accessible via multiple bus routes, we offer easy commuting options. Join us at The Hamilton, where you can enjoy a dynamic work environment and contribute to unforgettable dining and entertainment experiences in the heart of the nation's capital.

WHY JOIN THE CLYDE'S TEAM AS A HOST

• Competitive Pay: Earn compensation for your skills and dedication.
• Stable Company: Join a respected, stable organization.
• Flexible Schedule: Part-time, full-time, and on-call shifts available.
• Positive Culture: Embrace courtesy, dignity, and respect.
• Excellent Training: Classroom and on-premises training.
• Generous 401k: Immediate participation with competitive match.
• Restaurant Discounts: Enjoy 25% off at all Clyde’s Restaurants for you and a guest.
• Meal Discount: Get 50% off your shift meal.
• Top Health Plan: Access medical, dental, vision, telemedicine, and wellness resources, plus reduced rates on various services.
• Support: Benefit from an Employee Assistance Program with legal, emotional, and financial support.
• Wellness Resources: Access digital Cognitive Behavioral Therapy and annual flu shots.
• Financial Assistance: Assistance fund for employees in need.
• Career Growth: Opportunities for rapid advancement.
• Merit Recognition: Rewards for excellence and hard work.
• Exclusive Discounts: Access a discount program with thousands of brands and services.

WHAT WE LOOK FOR IN A HOST

• Excellent verbal and written communication skills
• Friendly, hardworking, and hospitality-driven with a commitment to excellence and top-tier service
• Problem solvers who can handle customer matters with courtesy, dignity, and respect
• Able to multitask effectively in a fast-paced environment
• Flexible availability to work mornings, late nights, weekends, holidays, and weekdays as needed

WHAT YOU WILL DO AS A HOST

• Greet every guest in a friendly manner as they enter the restaurant
• Check the host podium for complete setup of materials and supplies at the start and end of the shift
• Clean menu covers, replace old or worn menus, and distribute them to bars and dining rooms
• Escort guests to requested and/or prearranged tables
• Assist servers with duties such as resetting tables or fulfilling guest requests
• Answer the phone promptly with a friendly and cordial greeting
• Communicate with customers and vendors, relay incoming calls to the appropriate people, and take messages
• Actively listen patiently and politely to customer inquiries and complaints, providing specific and accurate information about the restaurant operation, directions to the restaurant, and menu information
• Direct customer complaints and other problematical calls to the appropriate people; answer inquiries about reservations, review reservations, review reservation book, and inform customers about seating availability and accurately record reservations
• Prepare menus and reservations for the arrangement of tables and chairs for large parties
• Assist and direct personnel in the arrangement of tables and chairs for large parties
• Bid all departing parties a closing salutation and “Thank You”
• Inspect bathrooms; clean and restock bathrooms with supplies as needed
• Check back at tables to ensure customer satisfaction and to work on customer relations

ABOUT US

Since 1963, Clyde's Restaurant Group has been a leader in the DMV restaurant scene, known for exceptional guest service and fostering a positive culture for employees. Our 13 properties include Clyde's, Old Ebbitt Grill, The Hamilton, 1789 Restaurant, Fitzgerald’s, The Tombs, Rye Street Tavern, and Hamilton Live.

Apply now and take the first step towards a rewarding career! Even if you don't meet every requirement, we encourage you to apply. We are committed to building an inclusive team and welcome applicants from all backgrounds.

Contact us at [email protected] if you need any special accommodations to apply.